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Privacy Policy

How we collect, use and protect your information.

Last updated: April 2026

1. Introduction

Woodview Cleaning is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, store, and protect your information when you use our website, submit booking or enquiry forms, or apply for employment.

2. Who we are

Woodview Cleaning provides residential and commercial cleaning services.

Email: services@woodviewcleaning.co.uk
Phone: 0203 137 4685

3. Information we collect

We may collect the following data:

  • Personal identification details, including name, email and phone number.
  • Address and property details for service delivery.
  • Booking preferences, cleaning requirements and access details.
  • Communication records, including emails, messages and enquiries.
  • Job application data, including CVs and work history.

4. How we use your data

We use your data to:

  • Provide quotes and respond to enquiries.
  • Schedule and deliver cleaning services.
  • Manage customer relationships.
  • Process job applications.

5. Access to properties

In order to deliver cleaning services, our staff or trusted contractors may access your property. This may include the use of keys, key safes, alarm codes or other access instructions provided by you. We treat all such information as confidential and use it only for the purpose of delivering agreed services. We take reasonable steps to ensure that access information is handled securely and only shared with authorised personnel.

6. Staff and subcontractor confidentiality

All staff and any subcontractors working with Woodview Cleaning are required to respect client confidentiality. They are instructed not to disclose, use, or share any personal information, property details, or observations from client premises except where necessary to perform their duties. Appropriate measures are taken to ensure that anyone working on our behalf understands and follows these confidentiality obligations.

7. Data sharing

We do not sell your data. We may share it with trusted service providers or when required by law.

8. Data retention

We retain customer data as needed for services and legal records. Job applications are typically kept for up to 6 months.

9. Your rights

You have rights including:

  • Access to your data.
  • Correction of inaccurate data.
  • Deletion of data.
  • Restriction or objection to processing.

10. Data security

We take appropriate measures to protect your personal data from unauthorised access, loss or misuse.